CARE COORDINATION | SERVICES

You Are Not Alone

Let the Senior Resource Center be your partner in aging.

EXPLORE YOUR OPTIONS

Helping Families Navigate Care with Confidence

The Senior Resource Center serves as the designated Case Coordination Unit for Stephenson and Jo Daviess Counties.

Comprehensive Care Coordination

Through personalized case management, our trained case managers —certified by the Illinois Department on Aging— meet with older adults and their families in the comfort of their homes. This free consultation includes counseling, education on available services, and assistance connecting individuals to the programs they need including:

  • Advance directives
  • Assisted and supportive living options
  • Caregiver/respite services
  • Energy assistance
  • Financial management
  • Home delivered meals
  • Housing options
  • Legal assistance
  • Long term care options
  • Medical equipment
  • Medication support
  • Mental health care
  • Personal care
  • Transportation
  • And so much more…

Community Care Program

Established in 1979 by Public Act 81-202, the Illinois Department on Aging’s Community Care Program (CCP) helps older adults remain in their homes by offering in-home and community-based services—providing a cost-effective alternative to nursing home care. CCP is available at no cost to anyone who requests services and meets current eligibility requirements. 

What Services Are Available Under the Community Care Program?

 

In-Home Services

In-Home Services offer support with daily tasks to help older adults live safely and comfortably at home. Homecare aides assist with household chores like cleaning, laundry, meal planning and preparation, shopping, and running errands. They also provide personal care, including help with bathing, dressing, grooming, and following special diets.

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Adult Day Services

Adult Day Services are designed for older adults who wish to remain in the community but cannot safely stay home alone during the day due to physical, cognitive, or social limitations. These programs also provide much-needed respite for family caregivers and meaningful social interaction for isolated seniors. They provide health monitoring, personal care, social activities, and nutritious meals, and a safe, engaging environment that supports independence and enhances quality of life.

Emergency Home Response Service

Emergency Home Response Service provides a 24-hour emergency communication link for older adults with health and safety concerns or mobility limitations. The service includes a two-way voice communication system with a base unit and a wearable activation device. In the event of an emergency, the device connects the user directly to a professionally staffed support center—ensuring help is always within reach.

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Automated Medication Dispenser Service

Automated Medication Dispenser Service uses a programmable dispenser to remind participants to take their medications through audio, visual, or voice alerts. It also tracks missed doses, notifies caregivers, and offers 24/7 technical support. The device connects via phone or wireless service without disrupting other systems in the home.

Who Can Qualify for CCP?

  • You are age 60 or older;
  • You are determined physically in need of services and support based on the comprehensive assessment tool;  
  • You are a resident of the State of Illinois;
  • You are either a U.S. citizen or an eligible non-citizen within the specific categories;  
  • You meet the asset requirements; and
  • You agree to apply, and if found eligible, enroll for Medicaid benefits on an annual basis. Each individual is different and may be eligible to receive different services.

Choices for Care

The Choices for Care Program helps individuals explore safe community-based alternatives to nursing facility placement, supporting their ability to remain at home or in the community. Assessments can take place in a hospital or home setting.

Our trained case managers – certified through the Illinois Department on Aging, conduct screenings and provide information about Home and Community-Based Services (HCBS), helping individuals make informed decisions and avoid unnecessary facility placement. As part of the consultation, eligibility for long-term care and HCBS is also determined.

Any individual in Stephenson and Jo Daviess Counties seeking admission to a nursing facility, whether for long-term placement or short-term rehabilitation, must be screened to determine if his or her need for nursing facility services are appropriate
How It Works
  1. Who is screened? Older adults age 60+ and individuals with disabilities age 18-59 who are considering nursing facility admission.
  2. Where do screenings occur? Screenings typically take place in hospitals before discharge but may also occur in nursing facilities after admission or in the community before entering a facility.
  3. What to expect during a screening? A Case Manager will assess the individual's needs, ability to perform daily activities, and current support to determine eligibility for long-term care services. Based on the assessment, they’ll help identify the best service options to meet those needs.
  4. What happens after services are chosen? Eligible individuals who choose nursing facility care or Home and Community Based Services (HCBS) can request a follow-up with a Case Manager to review their ongoing services and support.

Our team is ready to listen and help.

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